All standard orders received are usually processed within 2 days. For Lead time on Custom made radiator covers please contact the office. All deliveries run Monday to Friday excluding Saturday, Sunday and Bank Holidays. All orders placed after 2pm could take an additional working day to be delivered.
You can return your product within 14 days of the date of delivery to you. You have a 14 day money back guarantee considering that the product is not used and contains all original packaging. Please note all custom made products can not be returned. To make a return you have to personally contact us either by phone 019010333 / 0871015010 or email us at firstname.lastname@example.org and let us know that you want to make a return.
You can return the items purchased to us at your own cost by giving us notice of cancellation within 14 days of the date of delivery to you or to a third party other than the carrier and indicated by you. Otherwise we will charge a fee of €15 per package for the carrier pick up service.
You will lose your right to cancel after the expiry of the 14 day period referred to in clause.
You can notify us by email or phone using our contact details.
On cancellation for whatever reason, where you have received the goods you must return the goods to us in their original packaging and conditions & not been assembled. Assembled products are not returnable or refundable.
We will refund you using the same means of payment as you used to pay for your order or purchase. We will withhold any refund until we received the goods. Please note: Assembled products are not returnable or refundable.